MERCHANDISING

Amplify in-store impact with precision-driven retail execution

Enhance visibility and boost sales with customized, data-backed merchandising strategies.

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SERVICES

Bringing your sales plans to life

Our optimized retail execution services ensure your products reach the hands of consumers in every channel. We’re focused on maximizing ROI by ensuring we deploy the right talent to the right store at the right time, an approach we call SmartRetail. Our rich retail experience enables us to collaborate with our clients to design customized retail solutions that meet the unique needs of their businesses.

Our retail associates are in stores daily, averaging 200,000 outlet visits every month. Each in-store associate is armed with advanced mobile technology that uses daily point-of-sale data to track, analyze and optimize in-store activities.

This technology automates complex processes while capturing critical information to drive faster, more effective results. Whether increasing the speed-to-shelf of new products, gaining greater distribution of current products, or ensuring correct out-of-stocks and voids, Acosta’s in-store team makes an impact.

Dedicated Continuity

Build brand consistency with retail services delivered by dedicated field resources.

Display Installs + Maintenance

Ensure displays are installed in the right place with the right signage and maintained over time to drive optimal product availability for customers.

Syndicated Continuity

Achieve ultimate scale with continuous shared resources and retail services across thousands of retail locations.

Mandates

Optimize retail-mandated work including category resets, rack and fixture installation, and setting of shelves for new store openings.

Project/Surge

Access ad-hoc retail services from shared field resources to support projects, seasonal efforts and special initiatives requiring a flex in support.

National Client Retail Manager

Tap expertise focused on developing, executing and monitoring national retail plans.

Urban Retail

Ensure product availability with our fleet of fully-stocked vans enabling quick product and POS placement in hard-to-reach urban locations.

Approach

More than a tactical vendor

Our data-led approach to retail yields ROI-driven coverage models focused on delivering the highest opportunity visits and activities. Through advanced technology, preferred relationships and extensive scale, we provide your brand with unmatched access and results.

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Powerful Technology & Advanced Analytics

Acosta 360 delivers increased speed, greater accountability and advanced features to drive execution. Our proprietary platform allows us to quickly flex to client operational needs, generate data alerts, review photos in real time to validate work and provide stakeholders with in-depth reporting. Our proprietary forecasting engine uses machine learning to identify and correct store- and SKU-specific issues before potential out-of-stocks.

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Preferred Retailer Relationships

Acosta and our sister agencies are preferred providers for some of the biggest names in retail, including Target, Walmart, ULTA Beauty, Walgreens, Rite Aid, Best Buy and Staples. This translates to stronger relationships, intricate strategy alignment and greater results.

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Extensive Scale

As a part of Acosta Group, Acosta has massive scale in every channel across the United States. Our 20K+ field representatives cover 500 retailers across 250,000 stores. We’re able to seamlessly flex up or down based on the needs of your business and key selling seasons.

“We’ve developed what many of our clients refer to as a best-in-class approach to field execution. Through decades of experience and constant refinement, I truly believe we have revolutionized in-store services with industry-leading scale, advanced systems and sophisticated, proven processes.”

David Yenzer President, In-Store Services

Merchandising FAQs

Explore more about Acosta’s merchandising services with these frequently asked questions.

Is Acosta a Preferred Service Provider (PSP)?

Yes, Acosta is a Walmart Preferred Service Provider. As a PSP, Acosta offers Suppliers an extensive range of chainwide retail merchandising solutions to improve store sales and customer experience. Our sister agencies Premium and CROSSMARK are also PSPs.

What type of merchandising do you do?

Acosta creates tailored merchandising strategies with flexible models based on the type of support needed. While in stores, field representatives complete merchandising activities including void corrections, selling, product rotation, product removal, out of stock (OOS) correction, replenishment and maintaining POG integrity.

Where do you offer merchandising services?

Acosta Group collectively has 27,000 retail execution associates across North America and the UK.

What is your QA process?

We’ve spent decades developing and refining our best-in-class field management technology Acosta 360 to deliver ultimate transparency and accountability. Our QA process involves proven processes and safeguards like real-time photo validation to ensure work is completed correctly before a rep leaves the store, detailed survey questions, rep quality ratings and more.

What kind of support models do you offer?

Success starts with aligning your brand’s unique needs to the level of support that makes the most sense. Our experts recommend workforce models based on client objectives, budgets and more.

  • Shared
  • Client-Dedicated
  • Consortium
  • Hybrid